Prioritising and Fixing Problems

Your certified small business health check results will likely identify improvements you want to make or problems that you need to fix. While there are many ways to achieve these outcomes, the four options described below will help.

Fix

Many problems found during cyber security checks can only be fixed with ICT changes. Some ICT changes such as creating a new password can be easy. Others are complex and might require specialist help.

Change

Sometimes fixing cyber security problems requires a change in behaviour – how you do things. This can be difficult, particularly if the way you do things now has worked well for you over a long time.

Learn

You might find that fixing some problems requires you to learn new things such as what to do if you have a cyber security incident or how to talk with your team about making cyber security a priority.

Purchase

To fix some problems, you might have to make purchases e.g. buying anti-virus for your laptop or replacing out-of-date computers that are no longer supported by the manufacturer.

HOW TO GET HELP FIXING PROBLEMS

Checking for problems is one thing; fixing problems that are found is an entirely different thing. We can help you find someone to help with improvements and fixes.

Internal Support

If you have a support team, talk with them first about the problems that should be fixed.

Service Provider

Ask your service provider if they fix problems or can recommend a reasonably located company.

Local Area

Ask the people in your local area who they work with and would recommend for your business.

Tech Support

Get in touch with a computer support company such as Geeks2U, who offer fixing services across Australia.

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